Frequently Asked Questions

We take all our orders via WhatsApp to ensure a personal touch. Simply click "Order Now" on any product page, or send us a message directly with what you're looking for.

After placing your order, share your personalisation details (names, dates, messages, colours) directly in the WhatsApp chat. We will confirm all details before production begins.

Typically 3-5 business days after confirming the design details. Timelines may vary for complex or bulk orders. Resin requires proper curing time to ensure a flawless finish.

Yes, we ship across India. We use premium logistics partners and careful packaging to ensure your products arrive safely.

We share shipping updates and tracking details directly with you on WhatsApp once your order is dispatched.

Please photograph the packaging and product immediately and share it with us on WhatsApp within 24 hours of delivery. We will assess the situation and resolve it promptly.

Our resin pieces are sealed and finished using high-quality materials; however, we recommend using our trays and bowls for decorative purposes or serving dry items only, rather than direct wet food contact.

Wipe clean with a soft, damp microfiber cloth. Do not use abrasive cleaners or scrubbers. Keep away from prolonged direct sunlight to prevent yellowing, and avoid placing extremely hot items directly on the surface.

We use properly dried and treated botanicals. While resin protects them, natural materials may slightly alter their shade over many years. Keeping the piece out of harsh direct sunlight will preserve its vibrant colors.